Frequently Asked Question

Find quick answers to commonly asked questions on our FAQ page. From inquiries about our services to details on how to get started.

FundVax is a modern crowdfunding platform designed to help individuals and communities raise money for medical emergencies, education, social projects, and humanitarian causes. We provide an easy-to-use interface that lets you tell your story, set a goal, and collect donations securely.

Simply click “Start Fundraising for Free” fill in your story and funding goal, upload images or video, and choose a deadline. Once your campaign is approved, you can share the unique link to receive donations from friends, family, and the wider FundVax community.

After your campaign receives donations, you can request a payout at any time. We verify your identity to ensure security, then transfer the funds directly to your bank account. Payouts are typically completed within 2–7 business days.

Yes. You can request a withdrawal at any time, even before your campaign ends. Withdrawals are subject to identity verification and the maximum withdrawal limit allowed at the time of request.

Browse active fundraisers on the homepage or search by keyword. Click “Donate,” enter the amount, choose a payment method, and leave an optional note. You’ll receive a confirmation email and updates as the campaign progresses.

Absolutely. We use AES-256 encryption and secure servers to protect your data. Campaign details are public for transparency, but your financial information is never shared.

You can share your campaign using the social share buttons on your campaign page to post on platforms like Facebook, X (Twitter), and WhatsApp. You can also copy the direct campaign link, generate a short link, or use a QR code from the Short Links page to share your campaign easily via email, websites, or offline materials.

We accept all major credit and debit cards, PayPal, and Apple Pay. All transactions are encrypted with industry-leading security protocols.

If you have questions or need support, email us at [email protected] or visit our Help Center for tutorials and troubleshooting guides.