Frequently Asked Question

Find quick answers to commonly asked questions on our FAQ page. From inquiries about our services to details on how to get started.

FundVax is a modern crowdfunding platform designed to help individuals and communities raise money for medical emergencies, education, social projects, and humanitarian causes. We provide an easy-to-use interface that lets you tell your story, set a goal, and collect donations securely.

Simply click “Start a Campaign,” fill in your story and funding goal, upload images or video, and choose a deadline. Once your campaign is approved, you can share the unique link to receive donations from friends, family, and the wider FundVax community.

We charge a 10% platform fee on all funds raised, which covers hosting, security, and customer support. Campaign organizers receive the remaining 90%. Payment processor fees (typically 2–3%) are deducted separately by our payment partner.

After your campaign ends, you can request a payout. We verify your identity and then transfer the net funds (after platform and processing fees) to your bank account. Payouts typically take 5–7 business days.

Yes. If you have an urgent need, you can request an interim withdrawal. Early withdrawals incur the same fees and are subject to verification.

Browse active fundraisers on the homepage or search by keyword. Click “Donate,” enter the amount, choose a payment method, and leave an optional note. You’ll receive a confirmation email and updates as the campaign progresses.

Absolutely. We use AES-256 encryption and secure servers to protect your data. Campaign details are public for transparency, but your financial information is never shared.

Use the social-share buttons on your campaign page to post on Facebook, Twitter, and WhatsApp. You can also copy the direct link and email it or embed it on your own website.

We accept all major credit and debit cards, PayPal, and Apple Pay. All transactions are encrypted with industry-leading security protocols.

If you have questions or need support, email us at [email protected] or visit our Help Center for tutorials and troubleshooting guides.

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